We’ve collected several frequently asked questions surrounding the new Kids First Pediatrics Follow My Health Patient Portal.
You’ll find the following support topics below:
Registration for the Kids First Pediatrics FMH Portal is by invitation only. At your next visit, you can simply fill out a small registration sheet and return that to any staff member.
If you prefer to do this now, simply click here to request an invitation.
The Proxy Invitation email contains specific and detailed instructions for setting up your Follow My Health Account with Kids First Pediatrics. We have included a few screenshots so you can double check your progress.
1. Click the Blue Link to become a Proxy for your Child(ren).
2. If you already have a FMH account elsewhere, or for another child, click Log In and enter your credentials as normal. Otherwise, click Create New Account.
3. Choose the Green Follow My Health Shield.
4. Enter the required information and select submit.
5. Enter your 4-digit security code. This is the PARENT’s 4-digit year of birth. For example, if you were born on July 9th, 1977, then your security code will be 1977.
6. Accept the terms and conditions and wait for the system to load your account.
1. Select your child’s FMH account.
2. Click the blue My Info tab on the top right.
4. Click “Save” to keep the info in your FMH Account. Note: Clicking Save does not send the info to your provider.
5. Click “send” to forward the information to Kids First Pediatrics.
1. Select your child’s account from the top.
2. Click My Account, then Preferences.
3. Click on the horizontal tab that says “Notification Preferences.”
4. Fill in your email address and cell phone number, select your wireless carrier, then click validate.
5. You will receive a code via text message. Type this code in the box and click Validate to confirm your cell phone number.
6. Select the types of reminders that you wish to receive on the right side of the page.
7. Click Save Changes.
1. Log in to FollowMyHealth and select the desired patient.
2. At the top of the page, click the “Schedule an Appointment” link.
3. Select your desired provider and the type of appointment.
4. Depending on the provider and the appointment type, you may search for a specific, available appointment slot, or request one based on your scheduling/preferences.
1. Log in to FollowMyHealth and select the desired patient.
2. At the top of the page, click the “Send a Message” link.
3. Select your desired provider/recipient. Note: You can only send messages to a provider you have already seen.
If you have specific questions or concerns for Kids First Pediatrics, please email [email protected] or call (972) 317-6000.
To view the official FollowMyHealth support website, please click here.